This post contains common errors and crashes and the troubleshooting steps you should follow to try and solve them. Everybody's computer is set up differently and these solutions may not work for you. If you don't see the problem you're encountering or the steps to try haven't resolved your issue, make a new post in Support or post in #support on the FreeSO Discord. If you have a valid copy of The Sims Online and are experiencing problems with FreeSO, do not uninstall The Sims Online. Error List Table of Contents For Post System.Exception: Tuning.cs: Invalid path: C:/Program Files/Maxis/The Sims Online/TSOClient/tuning.dat... System.UnauthorizedAccessException: Access to the path ‘C:\Program Files\FreeSO\Content\setup.png’ is denied... System.ComponentModel.Win32Exception: The system cannot find the file specified… System.OutOfMemoryException: … was thrown... SharpDX.SharpDXException: … ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: Unknown… System.Net.Sockets.SocketException: The system detected an invalid pointer address in attempting to use a pointer argument in a call… Microsoft.Xna.Framework.Audio.InstancePlayLimitException… System.NullReferenceException: Object reference not set to an instance of an object… at SharpDX.XAudio2.SourceVoice.CreateSourceVoice… Microsoft.Xna.Framework.Graphics.NoSuitableGraphicsDeviceException: Failed to create graphics device!... Invalid install of The Sims Online Invalid install/update of FreeSO SharpDX.SharpDXException: ...ApiCode: [E_INVALIDARG/Invalid Arguments], Message:... Microsoft.Xna.Framework.Audio.NoAudioHardwareException… FSO.Client.UI.Screens.PersonSlotDisplayAvatar… (Unpatched The Sims Online folder) System.ArgumentNullException: Value cannot be null... FSO.Client.Controllers.InboxController... System.IO.FileNotFoundException: Could not load file or assembly 'MonoGame.Framework, Version-0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies... System.Exception: Unknown error during AvatarDataServlet at FSO.Server.Clients.CityClient.AvatarDataServelet() in... If you have an error that should be in this list, solved one of the existing errors in a different way, or found a mistake, message dotequals#0001 on Discord or post to My Profile.