Free SO Client keeps crashing due to window going "Not Responding"

Discussion in 'Support' started by Zman2000, May 4, 2020.

  1. Zman2000

    Zman2000 New Member

    Okay, Windows 10, all drivers up to date. No issues with over 100 other different games first of all.

    But every time I launch FreeSO, after anywhere from 10 to 30 minutes, the game will freeze up and the game window will say "Not Responding" at the top. I have tried waiting up to five full minutes, but it never starts responding again and I am forced to close the game down and relaunch it. This makes opening and keeping my skill lot open impossible as you can imagine.

    I've already tried launching the game from the launcher using both the OpenGL default and the Directx option and both options still result in a "not responding" lock up. I've also already tried uninstalling and re-installing all of the Sims Online and Free SO programs

    Here's the part of the DxDiag you'll probably want to see:

    Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: Z170XP-SLI
    BIOS: BIOS Date: 03/07/16 11:49:52 Ver: 05.0000B (type: BIOS)
    Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
    Memory: 16384MB RAM
    Available OS Memory: 16334MB RAM
    Page File: 12259MB used, 18792MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: Unknown
    DxDiag Version: 10.00.18362.0387 64bit Unicode

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