I don't know what the problem is

Discussion in 'Support' started by Matthew, Jan 10, 2018.

  1. Matthew

    Matthew New Member


    I'm trying to install the game
  2. Matthew

    Matthew New Member

    Never mind i got it working!
    mrpenguinb likes this.
  3. Samuel Arteaga

    Samuel Arteaga New Member

    Hey Matthew, I think I'm getting the same problem. What did you do to fix the issue?
  4. mrpenguinb

    mrpenguinb Active Member

    Re-installing The Sims Online should fix the issue, make sure that the directory that it is trying to access exists in the first place. (make sure that the tuning.dat file is present, the whole installation of TSO needs to be in the correct path that it installed; logic)

    File trying to be accessed: C:/Program Files/Maxis/The Sims Online/TSOClient/tuning.dat
    Directory being accessed: C:/Program Files/Maxis/The Sims Online/TSOClient/

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