Loading stops at 29%: Sterilizing TCP/IP sockets

Discussion in 'Support' started by Gouda Kai, Aug 3, 2018.

  1. Gouda Kai

    Gouda Kai New Member

    Hi team,
    I'm trying to play FreeSO at work (lol) but when I select my sim and log in to Sunrise Crater it stops loading at the 29% mark which is the 'sterilizing TCP/IP sockets' step.

    I can play OK on my home network, so I imagine it has to do with my workplace's network. However my Windows firewall is completely turned off.

    Does anyone know of anything I can do to circumvent this issue? Let me know if you need more information. Thanks.
  2. Mikaelo

    Mikaelo New Member

    We must work at the same place :p cause the same thing is happening to me :(
  3. RHY3756547

    RHY3756547 FreeSO Developer Staff Member Moderator

    It is indeed to do with the network firewall. Your employer is likely blocking non-standard traffic, so only allowing HTTP, mail etc. Since FreeSO uses a custom protocol built on TCP, it won't get through this firewall. Most enterprise connections do this - the only way around it is a VPN (if they allow that).
  4. Gouda Kai

    Gouda Kai New Member

    OK, thanks for explaining why!
  5. KCoombes

    KCoombes New Member

    I question this explanation as i was playing just fine on my computer until the server was taken down for maintenance. The server came back up and was extremely laggy, then crashed completely. I am now getting this exact problem using the exact same computer and connection.

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