[New issue--distorted audio]

Discussion in 'Support' started by StardustSapphist, Nov 24, 2017.

  1. StardustSapphist

    StardustSapphist New Member

    When I make my sim, nothing appears in the blue oval, and the game either crashes there or when I just get to the Sunrise Crater place. No error message pops up, it just crashes. Then when I try again I get a message that the graphic settings have been changed to minimum.
    Things I tried:
    • updating
    • disabling 3D
    • OpenGL
    • add -dx to shortcut target
    • -dx11
    • DirectX doesn't work, I just get an error message
    • run as admin
    • click launcher
    • click .exo
    • Miscrosoft .NET repair utility
    • high performance power setting
    • graphics card already updated
    I noticed that my FreeSO game is in Program Files and the FreeSO launcher separate in Program Files (x86)
    Last edited: Nov 24, 2017
  2. StardustSapphist

    StardustSapphist New Member

    OpenGL lets me get to character making/initial sunrise screen. But this is what happens when I try DirectX on startup.

    Attached Files:

  3. mrpenguinb

    mrpenguinb Active Member

  4. StardustSapphist

    StardustSapphist New Member

    I gave up trying to get it to work on my laptop and used a desktop computer and got it to work on DirectX. It's almost fine except the audio distorts after playing for ~20 minutes or perhaps when many sims join the lot and doesn't go back to normal even if I got to a less populated lot until I restart it. I mean I can still play it but it's a little annoying lol.
  5. mrpenguinb

    mrpenguinb Active Member

    I don't remember what that issue is caused by, I think it might be from the VRAM being full which makes monogame distort things. If you are minimizing the game a lot or for long periods of time (like 5 minutes or more for example) then that would be causing it. (Monogame bug/issue)

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