Unistall issue

Discussion in 'Support' started by CheshireCat, Mar 13, 2017.

  1. CheshireCat

    CheshireCat New Member

    I went to go unistall the entire game so that I could reinstall it fresh, but now it's saying "failed to retrieve value from the registry" when I try to use uninstall.
  2. xchanah

    xchanah New Member

    I have the same issue, someone with a solution yet?
  3. Alonzo

    Alonzo Active Member

    Verify you have the proper permissions for the directory. Try doing it in admin mode, or you can delete the entire freeso folder manually; and then reinstall it fresh.
  4. mrpenguinb

    mrpenguinb Active Member

    If that doesn't work then there might be a registry key that needs to be deleted manually.
    Alonzo likes this.
  5. xchanah

    xchanah New Member

    Thanks all for your replies.

    Tried with admin mode already, still same issue.

    Which registry key should I look for?
  6. xchanah

    xchanah New Member

    I still have the same issue. Can someone tell me what registry key I should delete in order for me to uninstall the game?

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