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Hello Megan, There should be no need for older versions of the launcher, and compatibility hasn't changed. If version 1.3.3 worked for you 1.5.0 will also work fine. The "graphics have been reduced" message is independent of the launcher, so using an older version of the launcher would make no...

PM me your email address and we'll get this sorted out

The email server says they have actually been delivered successfully (a total of 6 times...), make sure you're looking in the right place. You can alternatively try with another e-mail address.

Hello, Sorry you've been having a hard time installing FreeSO. You could try and use the original TSO installer that seems to be more forgiving with data loss and unstable connections: http://largedownloads.ea.com/pub/misc/tso/Setup The Sims Online.exe After that you should be able to use the...

Hello, Glad you've found a solution to your problem! If you don't mind, next time leave a post explaining how you solved your problem. It could be very useful to others in the future. Have fun!

Hello! Sorry you've been having issues with the installation process. What I recommend is that you use the original The Sims Online installer that seems to be more forgiving with data loss and unstable connections: http://largedownloads.ea.com/pub/misc/tso/Setup%20The%20Sims%20Online.exe When...

Hello! Sorry you've been having problems with the installation. Easiest way to get it up and running would be to download the latest client from: https://beta.freeso.org/latest You can then extract it into a folder named FreeSO and run FreeSO.exe. If you want the launcher to run it from there...

You should wait a few minutes for it to respond, I believe the extraction lags on low specced PCs. OpenAL and .NET are included so they aren't downloaded. You should have posted a screenshot of the error message so we know what is going on. Is the message the exact same? If it is, try...

You did not installl FreeSO completely. Reinstall FreeSO in another folder using the launcher or extract this (http://beta.freeso.org/dist) to your FreeSO folder.

Try with gmail for now. Outlook and Hotmail are having issues with our e-mails.

Forum registration does not send any emails yet.

It was probably a temporary problem. Did it work in the end?

Press the TAB key.

You can add -3d to your shortcut Target field to enable 3D Mode if you're not using the launcher.

hotmail/outlook/msn/live aren't being nice to our emails lately. GMail hasn't failed once, so I recommend you try with a GMail address.

You might have tried to login while the server was restarting. Do you still have this issue?

How long has it been "stuck" extracting? I think it can take a couple of minutes at most depending on your system. Anyway, try closing and opening the launcher again (click on the icon in the icon tray, and then exit). Try installing FreeSO then. Since you already have TSO installed correctly...

Moved thread to Support. You should make your AV whitelist FreeSO or turn it off while it is updating. If you prefer to update manually, you can download the update from https://beta.freeso.org/dist and extract it to your FreeSO directory.

http://www.tsomania.net/gameguides/getting_started.php You can make money using objects and improving your skills, or getting a job.

First, download the update (https://beta.freeso.org/dist) and extract it to your FreeSO folder manually. Then update your launcher, download the new version from https://beta.freeso.org and install it.