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  1. Becky with the good hair

    Installation Problems

    Try enabling an audio output device for your PC (speakers).
  2. Becky with the good hair

    Installation Problems

    Reinstall FreeSO (FreeSO-only installer) in another location and make sure your antivirus software isn't blocking it or deleting FreeSO.exe...
  3. Becky with the good hair

    Installation Problems

    When you click ok the Updater appears (check the icons in your taskbar) You need to let it finish and the game will restart.
  4. Becky with the good hair

    Installation Problems

    Yes. Put the files in a folder named The Sims Online. Then click on the TSO-only installer and install where you already have it. It will detect it and not install it again. (For example, if you have the folder in C:/Program Files/The Sims Online, choose C:/Program Files).
  5. Becky with the good hair

    No registration e-mail, 1,5hours passed

    Use another e-mail. interia.pl doesn't seem to receive our emails.
  6. Becky with the good hair

    No Enable 3D in the FreeSO launcher

    Redownload it from http://beta.freeso.org. You most likely have an outdated version.
  7. Becky with the good hair

    login information

    https://beta.freeso.org/forgot Use your e-mail to get your account details back.
  8. Becky with the good hair

    Classifieds?

    You may use the Sunrise Crater section: Player Properties and Events
  9. Becky with the good hair

    New Installation On New PC Issues

    Install missing DirectX files https://www.microsoft.com/en-us/download/details.aspx?id=35
  10. Becky with the good hair

    Can't start game

    Hello Please always leave screenshots of the problem when you're having issues so we know what exactly you are referring to. If you're having trouble updating FreeSO from inside the game, you can download https://beta.freeso.org/dist and extract it to your FreeSO folder manually.
  11. Becky with the good hair

    Game still not updating! Please help!

    Then just do a manual update: Extract https://beta.freeso.org/dist to your FreeSO folder.
  12. Becky with the good hair

    Game still not updating! Please help!

    When it says "The installer will now start", the game closes and the extractor opens up. You might not see it as it may start minimized. But it is doing something. Just wait until the game restarts itself after updating. You're running the game before it finished updating!
  13. Becky with the good hair

    Proposal for French

    You need to change the language in your configuration file in /Installation Path/FreeSO/Content/config.ini:
  14. Becky with the good hair

    Proposal for French

    To my knowledge there is no updated french translation. We rely on our users to translate the game. It is possible to translate the game. You have to translate a few files: In the TSO gamedata directory: /The Sims Online/TSOClient/gamedata/uitext/english.dir. Copy the folder, rename it to...
  15. Becky with the good hair

    Updated using launcher and now missing need titles

    You need to buy them from shops around the city. Costume trunks give you outfits for free but they don't go to your wardrobe, so you will lose them if you shower, sleep etc.
  16. Becky with the good hair

    Updated using launcher and now missing need titles

    The launcher doesn't update the game. Try changing your language in the settings.
  17. Becky with the good hair

    Can we get a new perma discord link? And where do we go for support tickets?

    It does work unless you are actually banned. You also have the link in my forum signature.
  18. Becky with the good hair

    Can't get job

    The Nightclub job isn't implemented yet. Robot Factory and Restaurant are the ones that work.
  19. Becky with the good hair

    Error loading launcher

    You are trying to launch the game from the launcher. Not the launcher itself. Try changing 'Graphics Mode' in your launcher settings to OpenGL.
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