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Can you please share the following information so I can debug the problem, though? Operating System including version number Any antivirus software installed

For some reason the launcher cannot access your Windows registry, which makes it think the programs are still not installed. If you have an antivirus enabled, you can try disabling it while it’s being installed and see if it helps. If nothing seems to work, please check out how to install FreeSO...

Hello Might be an antivirus issue. Try running FreeSO manually from the installation folder, usually C:/Program Files/FreeSO or in Documents. Right-click FreeSO.exe and choose Run As Administrator.

Hello, Yes, check this out: https://github.com/ItsSim/fsolauncher/wiki/Using-FreeSO-Launcher#installing-freeso-on-windows-manually

Released update 1.7.6 The launcher now has an in-game clock right under the Play button. Launcher updates are now manual Also a reminder that launcher updates are now forced to be done outside of the launcher. You need to go to https://beta.freeso.org (or click the "OPEN IN BROWSER" button...

The download should resume if its a short outage, but if your network goes down for a while it might timeout. Since you're most likely dealing with an unstable connection, I recommend you try downloading The Sims Online separately, using the following URL directly from your browser...

A reminder about launcher translations Just reminding everyone that the launcher has translations for its own UI. I've noticed players from Poland, France, and other places that would maybe appreciate having the launcher in their language. So far there is English, Italian (translated by...

I have written about this issue in the Windows launcher FAQs: https://github.com/ItsSim/fsolauncher/wiki/FAQ (top of the list) In this particular case, I'd recommend you try running FreeSO.exe directly from the installation folder. Remember to right-click and Run As Administrator. You can also...

Registrations are now working again

Released a new update 1.7.4 yesterday. Can anyone confirm that this fixed the game freezing for them on Windows? I've not had this issue before or after the update, but I know several people have. Also a note on the launcher's updater: On Windows, the installer is supposed to be run...

Hi, thank you for your screenshot. Unfortunately there's not much information in it - wait a few more seconds before screenshotting the window. More information should appear.

Hello, Please follow these steps to debug the problem: 1. Press Windows Key + R and type in cmd and then click OK 2. Type in the command prompt window: cd C:/Program Files (x86)/FreeSO Launcher and press ENTER 3. Type in the command prompt window: fsolauncher.exe and press ENTER 4. Click 'Yes'...

Hello, Do you have any antivirus software installed? If so, please whitelist the FreeSO launcher executable. If you don't have an antivirus (or you just have the default Windows Defender which should work) please report back so we can find another solution. Thanks!

Yeah, that's the idea. The screenshot only shows game news, but it would include other types of content as well. Since FreeSO tweets and blog posts aren't published often, in-game events would be the most frequent type of content.

Hey everyone, Last year I started thinking about what the next evolution of the launcher would look like... and so I made a concept. The overall idea was to make it more modern and easier to use. The look and feel match the one of the website https://beta.freeso.org that I redesigned last...

Enabled Simitone on Mac version Silent build pushed to beta.freeso.org enabling Simitone for Mac. Requires a The Sims Complete Collection copy installed in ~/Documents/The Sims. No version bump since this isn't a new feature/bugfix. So if you want this, redownload from beta.freeso.org and...

Minor Tweaks A silent build has been pushed to https://beta.freeso.org with a few minor tweaks for Mac, mostly visual stuff. No need to install it if you don't want to, no version bump.

Issue Fixed The issue has been fixed by updating the launcher's copy of the MacExtras. This means that new installs should now work out of the box (when the new MacExtras are downloaded) without needing to do an update. I've included the modified MacExtras in the GitHub repository...

A bug with the Mac launcher has been confirmed. Issue on GitHub: https://github.com/ItsSim/fsolauncher/issues/8 Description: The launcher does not run FreeSO when clicking "Play" the first time everything is installed. This is being investigated and will be fixed as soon as possible, with a...

Hey there, Sorry that you're having a hard time installing the game. From what I understand, you've: Downloaded TSO manually (TSO.zip), extracted it, and ran Setup.exe. Restarted the launcher and it shows as installed, which is correct. Ran the game by clicking 'Play' and the error (2nd image)...