Error loading launcher

[itsComcast]

Posting for a friend

Everytime they try to open the launcher, this error pops up

Any ideas how to solve?

 

[Becky with the good hair]

Posting for a friend

Everytime they try to open the launcher, this error pops up

Any ideas how to solve?

You are trying to launch the game from the launcher. Not the launcher itself.
Try changing 'Graphics Mode' in your launcher settings to OpenGL.

 

[itsComcast]

Thanks Becky works now