I have the same problem only when I try to connect with my account. :\But you just said that the server is fine? I can't login with my login, I'm stuck on 25% :/
I already reinstall TSO and the last new update 0.1.20.0, so the problem does not come from here...I can log in fine now. Make sure your files are IN TSOClient and TSOPatch where The Sims Online is installed.
Already did. Now I will try messaging people to see if I can fix this but thanks anywaysSoraTSO: Make sure you're running the updater as admin. Unfortunately it is a bit unstable atm. I think there are other members that could be more helpful, actually.